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For over 4o years, MedAire has been the preferred partner providing tailored assistance, expert education, and innovative equipment for Business & General Aviation, Commercial Aviation, and Yachts.

With 24/7 support and industry-leading solutions, we help ensure safety, health, and security worldwide.

MEDAIRE TURNS 40!

Celebrating a legacy of innovation and industry firsts from developing bespoke medical kits to founding the first global response centre for aviation. Our commitment to pioneering solutions continues as we look ahead, ensuring excellence for every journey.

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MEDAIRE ADVISORY SERVICES

HEALTH & SECURITY ADVISORY SERVICES | HOUR BY HOUR SERVICE ON-DEMAND

MedAire Advisory Services is an hours-based range of on-demand support and consultation for health or security solutions. Understanding the unique challenges and demands flight departments face, MedAire Advisory Services are designed to level up support and guidance. These services focus on enhancing operational performance, improving crewmember and passenger safety, and addressing health and security risks throughout your operations.

 

KEY FEATURES OF OUR ADVISORY SERVICES

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Comprehensive Consultation: Our team of experts collaborates with you to better understand your organisation's specific needs, develop tailored medical and security initiatives, and offer data-driven insights to enhance operational resilience.
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Holistic Support: Our on-demand services cater to a broad range of requirements, from simple consultations to in-depth projects involving coordination among various stakeholders. The versatility of our approach ensures a seamless and effective response, regardless of the complexity of your needs.
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Resource Flexibility: We allocate the necessary resources and expertise to handle non-standard requests and complex engagements capably. This flexibility allows us to provide the level of expert care that your operation requires.
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Training and Preparedness: Support for comprehensive mock drills and training exercises designed to enhance your crew's preparedness for real-world emergencies, ensuring they have the skills and confidence to address health and security challenges as they arise.
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Tailored Solutions: Every organisation has unique challenges and needs. Advisory Services are designed to be adaptable, ensuring that we provide the most appropriate support for the specific requirements of your business aviation operations.

With our expert Health & Security Advisory Services, your flight department can rely on customised, comprehensive support to address a wide range of health and security risks – ensuring an elevated level of care for your crewmembers and, ultimately, your passengers.

HOW CAN I USE MEDAIRE ADVISORY SERVICE HOURS?

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Operational Resilience Support: Expert advisory for enhancing efficiency and resiliency in business aviation operations.

  • Custom Strategies: Tailored health management plans to improve overall crew health and wellbeing, leading to increased operational efficiency.
  • Ground Staff Optimisation: Providing consultation on best practices and protocols for ground personnel, optimising operational safety.
  • Specialised Assistance: Delivering expert consultation for non-standard and complex health or security situations, ensuring comprehensive support beyond everyday services.
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Security Guidance: Proactive and responsive security advisory services for business aviation protection and risk mitigation.

  • Downline Security: Advising dispatch on security concerns at crew hotels, airports, and other operational locations.
  • Executive Protection & Secure Transport: Providing comprehensive plans on personal security for high-profile passengers, including secure transportation in high-risk situations.
  • Aircraft and Asset Protection: Offering guidance and support on securing aircraft, hangars, FBOs and other valuable assets, ensuring their safety and security throughout operations.
  • Security Guards and On-site Supervision: Advising and coordinating security personnel and teams for specific engagements, guaranteeing exceptional on-ground protection during business aviation operations.
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Health and Wellness Solutions: Advice to address complex health-related issues, everyday habits for preventative care, and personalised policy development for your organisation.

  • Destination Medical and Security Evaluation and Site Audits: Comprehensive assessment and recommendations for location-specific health and security concerns, ensuring the highest safety and preparation for every trip.
  • Medical Equipment Review and Recommendations for Sensitive Passenger Health Histories: Expert consultation on the appropriate medical equipment tailored to accommodate passengers with special health needs. We also provide custom medical kits with specialised medications and equipment based on passengers' health profiles.
  • Concierge Medical Professional Services: Access to experienced Concierge Medical Professionals, such as doctors and nurses, who travel with your passengers to provide immediate, tailored medical care and support throughout the journey. These medical professionals are backed by MedAire's robust global network of over 90,000 local providers, ensuring seamless access to expert care whenever needed.
  • Expert Guidance on Health, Nutrition, and Fitness: We offer comprehensive advice on workplace ergonomics, crew rest facilities, fatigue management, meal planning, and hydration strategies. Additionally, we provide consultation on designing and incorporating tailored fitness and exercise programs to maintain crewmember's physical health and wellbeing.
  • Substance Abuse Prevention and Support: Consultation on establishing prevention policies and support programs to promote a safer and healthier working environment.

BENEFITS OF MEDAIRE ADVISORY SERVICES

  • Customised support that meets your operation's needs
  • Quick turnaround times
  • We are backed by experience. With 40+ years of experience providing advice & assistance in the aviation sector, we have the knowledge and experience to assist you and your operation.

REAL-WORLD SCENARIOS

EXECUTIVE AND AIRCRAFT PROTECTION IN 24 HOURS

Executives were to travel in 24 hours to an EU city for 3 hours for a critical staff meeting. Still, they were concerned about their safety and wellbeing due to environmental activists and negative media coverage in the region.

In less than 24 hours, MedAire organised Certified Protection Officers (CPOs), secure transportation, trained drivers, and pre-arrival airport, route, and venue vetting for our client.

In addition, we liaised with venue organisers, airport operators, and law enforcement, influenced parking position, and provided security around aircraft at the airport and outside the FBO building.

We also ran digital monitoring of the event and individuals to ensure safety and security from start to finish.

NURSE ESCORT TRAVELLING WITH FAMILY

When an individual planned an ambitious six-week journey through Costa Rica for his extended family, he knew the trip would pose unique health challenges. The group was diverse, ranging from young children to elderly adults, each with health needs and vulnerabilities. To ensure the safety and well-being of his family, he turned to MedAire, a global leader in remote medical, security, and travel safety solutions.

MedAire provided the family with a dedicated concierge nurse who would accompany them throughout their journey. The nurse's role was multifaceted. She assisted with daily medical and self-care routines, ensuring everyone took their prescribed medications and adhered to their health regimens. She was on hand to provide immediate care for minor injuries and illnesses, a crucial service given the remote locations the family visited and the potential health risks associated with travel in Costa Rica.

While travelling, a child in the family fell severely ill. The nurse immediately liaised with MedAire's global network to provide immediate care and coordinate further treatment for the child, ensuring that the child received the best possible care. The nurse's presence and quick thinking brought such peace of mind to the family in a stressful situation that they requested to have her accompany them on future trips and even attended her wedding the following year.

Travelling can pose health challenges, especially in remote or unfamiliar locations. But with a MedAire concierge doctor or nurse, you can rest assured that you and your family will receive the best possible care, no matter where your adventures take you.