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For over 4o years, MedAire has been the preferred partner providing tailored assistance, expert education, and innovative equipment for Business & General Aviation, Commercial Aviation, and Yachts.

With 24/7 support and industry-leading solutions, we help ensure safety, health, and security worldwide.

MEDAIRE TURNS 40!

Celebrating a legacy of innovation and industry firsts from developing bespoke medical kits to founding the first global response centre for aviation. Our commitment to pioneering solutions continues as we look ahead, ensuring excellence for every journey.

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PRIVACY POLICY

WE VALUE YOUR PRIVACY

Here you can find information on our privacy principles as well as direct links to our privacy notices, and how to contact us.

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We make privacy a priority.

We make privacy a priority.

Throughout MedAire, Privacy is a genuine priority. This means we review and act upon privacy at the highest levels of the organisation. This includes having a dedicated Data Protection Committee that reports to our board and an operational Information Security and Privacy Committee that monitors privacy and continuous improvement within our organisation.

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We protect your personal information.

We protect your personal information.

We implement comprehensive measures to protect personal data across everything we do. For example, this includes ensuring ongoing training for all colleagues within an organisation, having clear procedures for our colleagues to follow, and maintaining leading certifications that demonstrate our privacy and security practices.

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We are focused on transparency.

We are focused on transparency.

It’s important to us that you know how we collect and use your personal information. To do this, we publish clear privacy notices and wherever possible, we inform you of how we will use your information at the point of collection. Where we are working with your employer and receive information from them, we work with them to maintain this principle of transparency. Importantly, we never sell your personal information.

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We give you choices.

We give you choices.

Where applicable, we allow you to influence how we collect and use your personal information. This includes providing you with options as to how we share your data when you reach out to us for assistance, as well as options as to how we monitor your use of our services through cookie management.

We design all of our products and services with privacy in mind

Website Cookies
 
To change your preferences at any time, click the cookie icon at the bottom left of your screen.
Data Subject Rights
 
Exercise your rights by submitting a request using the link below.
 
Ask a Question

Contact our Data Protection Officer for any questions not answered in our Privacy Centre.

We have DPOs who understand MedAire clients working to keep your data safe

PERSONAL INFORMATION WE COLLECT ON THIS WEBSITE & WHY

Contact Information

If you choose to contact us, we’ll collect your name and contact details to be able to reply to you, as well as who you work for to help us to link your contact with our ongoing client relationships.

Usage

We monitor how you interact with our websites and services to help us to improve these and to identify any issues. This includes information such as your IP Address, device identifiers, and information on what you interacted with across our sites and services. For information on our use of cookies and other storage, please click the cookie icon on the left of your screen.

Web Visitors

We collect data from visitors to our websites. For more information on what we collect, visit our Website Privacy Notice below.

OUR PRIVACY NOTICES