MedAire Membership: Comprehensive Solutions for Travel, Crew & Aircraft Security and Medical Support

MEDICAL ASSISTANCE WHEN TRAVELLING: The MedAire team assists with medical, health, travel safety and security needs – all as close as a phone call. Our medical team is available 24/7 to answer personal medical questions; provide first responder emergency advice; and review preparations for travellers with special medical needs. When additional medical care is needed or recommended, MedAire will refer to the best available provider in the area.

24/7 Assistance:

Personal medical questions
Emergency medical advice
Medical recommendations based on travellers and/or itineraries
Medical and dental referrals
Medical evacuation management
Vaccination and medical considerations at destinations

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SECURITY ASSISTANCE WHEN TRAVELLING: MedAire’s team of 600+ global security specialists & partners is based around the world. Experts are assigned to geographic regions to ensure expertise in the political climate, current events, cultures and customs for their areas of responsibility. The security experts apply this intelligence to provide the most appropriate advice and assistance to our clients. The analysts and editors provide the core of our information offering, which is available to clients through the MedAire Portal and the MedAire Aviation app.

Clients are encouraged to call our security specialists for up-to-date security and safety information and timely and expert advice including pre-travel considerations, how to manage emerging risks and responding to crises. The experts at the MedAire Aviation Security Center are an extension of your risk mitigation team. Services provided as part of MedAire Membership include 24/7/365 access to security and logistics experts, as well as aviation-focused products, including:

Airspace Assessments. Threats to aviation vary by location and altitude. MedAire’s security team will provide airspace assessments to help you make informed decisions about your route of flight. These assessments include analysis of airspace restrictions and warnings issued by governing aviation organizations including the Federal Aviation Administration (FAA), International Civil Aviation Organization (ICAO), European Aviation Safety Agency (EASA) and other relevant aviation agencies.

As many airspace restrictions and warnings are based upon threats to civil aviation resulting from active conflicts, these assessments may be of particular value to your risk mitigation efforts.
MedAire Aviation Travel Security Briefs (ATSBs). MedAire Aviation Travel Security Briefs deliver comprehensive aviation-centric analysis assessing threats to aircraft and aircrew operating into any airport throughout the world. The Aviation Travel Security Briefs include imagery of airfield and vicinity and provides recommendations for safely conducting operations into a specific location. ATSBs include information regarding lodging, transportation, medical facilities and other basic support structures in the area.
Aviation Alerts. MedAire Aviation Alerts provide actionable advice to events that pose threats to air travel. The Aviation Alerts deliver information on global incidents and events that may impact the aviation industry or heighten risks to aircraft during their operations.

IN-FLIGHT MEDICAL ASSISTANCE (MEDAIRE'S MEDLINK): Your membership provides you unlimited access to a team of experts that includes emergency-care doctors specializing in aviation physiology, critical care nurses, and logistics specialists. When a medical situation arises during a flight, members are encouraged to call MedAire's MedLink medical response centre for treatment advice and recommendations.

24/7 access to emergency room doctors is one of the many benefits of MedAire Membership, as the time to care is critical when responding to certain medical events. MedAire doctors are well-versed on the items and location of medicines in the MedAire Medical Kits onboard aircraft, speeding time to care, and can assist with drug interaction questions. Aircraft with telemedicine devices, such as MedAire's Digital Assessment Kit, can transmit a passenger's vital signs to MedAire for fast, accurate diagnosis.

Our logistics experts are also ready to support you during an emergency. In addition, we maintain a proprietary database of the availability and level of care at more than 5000 airports. Learn more about MedAire's MedLink here.